Role: Blue Yonder Developer / Application Support Analyst
Location: Montreal, QC
Work Mode: Onsite
Job Summary
We are seeking an experienced Blue Yonder Developer / Application Support Analyst with strong hands-on expertise in SQL, PL/SQL, UNIX, and Shell Scripting to support and maintain Blue Yonder (JDA) supply chain applications.
The ideal candidate will have experience in application support, batch job monitoring, troubleshooting, performance optimization, and supply chain management processes. Experience with Blue Yonder modules such as Demand Planning, Supply Planning, Inventory Optimization, and SCPO is highly desirable.
Key Responsibilities
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Provide ongoing application support and maintenance for Blue Yonder (JDA) solutions.
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Monitor daily application activities, system health, logs, and batch job execution.
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Ensure scheduled batch jobs are successfully started and completed.
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Execute, monitor, and troubleshoot batch jobs; investigate and resolve job failures.
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Perform application restarts and recovery activities based on business requirements.
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Identify performance bottlenecks and implement application performance improvements.
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Analyze technical issues and provide effective solutions and recommendations.
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Support application enhancements, configuration changes, and ongoing maintenance.
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Work closely with IT, operations, and business stakeholders to ensure smooth application delivery and support.
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Coordinate with onsite and offshore teams to manage incidents, resolve issues, and ensure timely delivery.
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Stay updated on Blue Yonder technology, supply chain processes, and industry best practices.
Must-Have Technical Skills
1.
Blue Yonder / JDA: Hands-on experience supporting Blue Yonder applications.
2.
SQL & PL/SQL: Strong experience in writing, executing, and troubleshooting SQL/PL/SQL queries and scripts.
3.
UNIX/Linux: Good hands-on experience with UNIX commands and environment.
4.
Shell Scripting: Experience in writing and executing shell scripts.
5.
Application Support: Experience with batch job monitoring, troubleshooting, log analysis, and application maintenance.
6.
Supply Chain Management: Good understanding of supply chain processes and workflows.
Good-to-Have Skills
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Experience with Blue Yonder modules:
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Demand Planning
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Supply Planning
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Inventory Optimization
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SCPO (Supply Chain Planning and Optimization)
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Experience in pharmaceutical supply chain and distribution business domains.
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Knowledge of supply chain planning, inventory management, and distribution processes.
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Experience in application performance tuning and production support.
Communication & Stakeholder Management
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Strong verbal and written communication skills.
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Good presentation and client-facing abilities.
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Ability to work effectively with business users, IT teams, and operations stakeholders.
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Strong coordination skills for managing onsite and offshore teams.
Ideal Candidate Profile
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Hands-on Blue Yonder/JDA application support experience.
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Strong SQL, PL/SQL, UNIX, and Shell Scripting skills.
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Experience in production support and batch job monitoring.
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Good understanding of supply chain management processes.
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Ability to troubleshoot technical issues and work in a client-facing environment.
