Company Description Point Zero is a leading Canadian fashion lifestyle brand known for trend-focused, weather-functional apparel for diverse climates and four distinct seasons. Founded in 1979 by Maurice Benisti, the brand quickly became recognized for its men’s casual wear and iconic outerwear. Over time, Point Zero expanded into women’s fashion, offering practical, stylish collections at accessible price points. Guided by Maurice and Nicole Benisti, the company continues to grow, emphasizing innovation, quality, and value for customers seeking fashion that adapts to real-world conditions.
Role Description The E-Commerce Coordinator is a full-time, on-site position based in Montreal, QC, responsible for supporting the daily operations of Point Zero’s online sales channels. The role includes maintaining and updating product listings, ensuring accurate product information, images, and pricing across e-commerce platforms. The coordinator monitors online inventory, assists with promotions and campaigns, and collaborates with marketing and merchandising teams to optimize product visibility and customer experience. Daily tasks also involve tracking orders and returns, liaising with customer service to address online shopper inquiries, and generating reports on website performance, sales trends, and key metrics. The E-Commerce Coordinator works closely with internal stakeholders to help drive growth, increase conversion, and uphold brand standards online.
Qualifications
- Experience with e-commerce platforms and online retail operations, including product listing management and basic site maintenance.
- Strong organizational and time-management skills, with the ability to handle multiple tasks and deadlines in a fast-paced environment.
- Proficiency with spreadsheets and data tools (e.g., Excel or Google Sheets) for reporting, analysis, and inventory tracking.
- Solid written communication skills for clear product descriptions, accurate content updates, and professional internal and external correspondence.
- Understanding of digital merchandising, online customer experience, and basic e-commerce best practices.
- Ability to collaborate effectively with marketing, merchandising, operations, and customer service teams.
- Attention to detail and a focus on data accuracy, product integrity, and consistent brand presentation.
- Experience in fashion, apparel, or retail environments is an asset; familiarity with the Canadian market is beneficial.
- Post-secondary education in business, marketing, e-commerce, or a related field, or equivalent relevant experience.
