Reference Number : 1500
Status : Permanent - Full-time
Annual Salary / Hourly Rate : $65,154 - $81,443
Number of positions to be filled : 1
Application Deadline : 11/16/2026
Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure, we’re building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility.
Reporting to the Supervisor, Finance Centre of Expertise, the Agent processes and resolves complex requests and issues from internal and external clients who require assistance with transactions related to financial functions and processes. The incumbent liaises with the appropriate stakeholders to obtain the information required to resolve issues and issue purchase orders. In addition, the incumbent identifies opportunities for process improvement.
WHAT WE ARE LOOKING FOR
- The Agent manages purchase order requests and creates purchase orders. The incumbent analyzes complex requests (requisitions, quotations, contract amendments, etc.) and conducts daily follow-ups to ensure timely processing while maintaining compliance with established governance, policies, and procedures.
- The Agent provides support to internal and external clients for Oracle transactions related to administrative functions and processes within the Procure-to-Pay (P2P) cycle. The incumbent supports user training and assists users with questions related to goods receipts, invoice processing, and other procurement-related transactions. The Agent must be able to identify potential issues and provide effective solutions.
- The Agent acts as a resource person for members of the Finance team. The incumbent responds to questions, provides guidance to colleagues, and shares subject matter expertise. The Agent also collaborates on analyses and contributes to the implementation of continuous improvement initiatives aimed at enhancing processes and service delivery.
REQUIREMENTS
- A college diploma in administration, finance, or supply chain management, combined with 3 to 5 years of experience in an administrative, finance, or supply chain management role.
- Aptitude for systems related to accounting and procurement operations (Procure-to-Pay).
- Strong diplomacy skills, with the ability to interact and negotiate effectively with others.
- Excellent written and verbal communication skills in both French and English.
- Strong attention to detail, accuracy, and rigor.
- Ability to identify issues and demonstrate initiative in developing effective solutions.
- Strong organizational and planning skills.
- Ability to manage multiple tasks, issues, and internal customer requests in a timely manner.
- Ability to incorporate continuous improvement concepts into daily activities in alignment with departmental objectives and requirements.
- Advanced proficiency with the Microsoft Office Suite, particularly Microsoft Excel.
- Comfortable navigating various systems and capable of guiding users and explaining processes clearly.
At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential.
To support our recruitment process, we may use artificial intelligence and automated tools that support, but never replace, human judgment. All hiring decisions are made by our hiring managers, supported by experienced recruiters.
If you need assistance in making the recruitment process or the position you are applying for more accessible, please let us know. Alternate arrangements may be offered to individuals who request them at any stage of the recruitment process. All information received in relation to arrangements will be kept confidential.
Note that we will only contact those who are selected for an interview.
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